SANTA'S WORKSHOP VOLUNTEER DESCRIPTION
Santa's Workshop volunteers at Muse Knoxville work alongside our staff to help ensure a successful event for all in attendance. This volunteer is managed by the Vice President of Operations, the Events and Merchandise Manager and Guest Experience staff. Any questions or concerns regarding scheduled shifts, hours verification, etc. will be directed to Shelby Cornell at shelby@themuseknoxville.org.
SCHEDULE: This volunteer opportunity occurs after Muse’s operating hours. Shifts are scheduled via Give Pulse, Volunteer East Tennessee, or other volunteer recruitment platform.
LOCATION: Muse Knoxville, 516 N. Beaman Street Knoxville, TN 37914, 865-594-1494
DRESS CODE: Closed-toed shoes, attire appropriate for a children’s museum setting, shorts/skirts/dresses must be fingertip length, shirts must cover midriff area
WHEN VOLUNTEERING AS A SANTA'S WORKSHOP VOLUNTEER, YOU WILL …
- Help to set up and tear down the event
- Facilitate multiple stations including cookie decorating, hot cocoa bar, ornament making, letters to Santa, and more!
- Engage with children and families on the exhibit floor by interacting with them in our exhibit spaces
- Pick up toys and exhibit items and return them to their proper place
- Be aware of your surroundings and let a staff member know if you see something unsafe, witness an injury, or see a lost child or a parent looking for a lost child
- Answer questions from guests as applicable and/or direct them to the nearest staff member
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If supporting in Makespace exhibit area
- Monitor children and ensure the safe use of the hot glue guns
- Facilitate creativity and discovery by asking questions, encouraging children, and helping them find supplies
- Restock supplies if bins are low or empty
- Clean off tables and surfaces
- Sweep the floor often and before the end of your shift
IMPACT OF THIS VOLUNTEER ROLE:
- Create memorable experiences with children and guests that will have a lasting impact, especially on the child
- Foster and encourage creativity and learning in children as they play
- Inspire children to be interested in STEM careers
- Help keep children safe as they explore exhibit spaces
- Provide a clean, safe, and welcoming environment for children and all guests
- Help to ease the burden on our exhibit floor staff
THIS VOLUNTEER POSITION HAS THE FOLLOWING REQUIREMENTS:
- Strong interest in engaging children
- Treat everyone with kindness and respect
- Dependability and arriving on time for your scheduled shift
- Not using cell phones or other electronic devices while actively volunteering
- Good verbal communication and interpersonal skills
- Friendly and positive attitude
- Able to create and maintain a tidy workspace
- Willingness to jump in and help where needed
- Have not been convicted of a felony or misdemeanor in the last 5 years
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If volunteering 10+ hours:
- Complete and pass a background check at no cost to the volunteer
*Please note: Muse Knoxville has a volunteer no-show policy. If you do not show up for your scheduled shift 3 times, you are no longer able to volunteer with Muse. We understand that unforeseen circumstances do come up. If you are no longer able to attend your scheduled shift, please unregister from the opportunity and/or email the Vice President of Operations at shelby@themuseknoxville.org.
Muse for All: You belong, be yourself. We thrive that way.
We believe in actively creating a place of diversity, inclusion, and belonging among our staff, volunteers, the audiences that we serve, the programs we develop, and the community partners that we pursue. We actively seek to recruit, promote, and retain a diverse volunteer workforce—one that welcomes and engages people from every background. We value our staff members, volunteers, and board members and their individual backgrounds, which further our ability to serve and learn from the diverse families that enrich our community. We invite you to join us on our journey.
