Needs From: Volunteer East Tennessee

Volunteer: Volunteer Caller for Older Adult Social Connection Program

Brighten someone's day! Volunteers in our Reassurance Program make scheduled calls to older adults in East TN who may be homebound, isolated, or lack support.   

CONTACT Care Line's Reassurance Program offers regularly scheduled phone calls to adults aged 65+who could use additional social and emotional support. This service is especially beneficial for older adults experiencing isolation, providing consistent, compassionate connection to brighten their day and check in on their well-being.  

Responsibilities and Duties:  

Make regularly scheduled phone calls to Reassurance program clients from the comfort of your home. Reach out to an average of 3-4 clients per shift.  

Document: Log call details in our online system.  

Communicate: During the shift, maintain close communication with staff and other volunteers through the Slack platform to coordinate calls and receive support as needed.  

  

Requirements and Skills:  

Some availability Monday-Friday between the hours of 9am – 6pm. Full-day availability is not necessary; scheduling is flexible within this window.  

A private workspace free from distractions: Volunteers must have a quiet, private setting from which to make calls.   

A computer and private internet connection: Calls are made from a recorded line, so the ability to download and use the Zoom application onto a personal computer is necessary. Assistance setting up your computer is available if needed.  

Empathy & Active Listening: A warm, compassionate listening ear, free from judgment and advice.  

Reliability: Dependability for scheduled shifts and completing tasks as assigned.  

Good Communication Skills: Ability to connect with clients and teammates authentically, express needs and information clearly and promptly, and accept feedback/instructions readily.  

Confidentiality: Protection of the personal information of CONTACT Care Line’s clients.  

Complete a background check. 

Organization: CONTACT Care Line

Brighten someone's day! Volunteers in our Reassurance Program make scheduled calls to older adults in East TN who may be homebound, isolated, or lack support.   

CONTACT Care Line's Reassurance Program offers regularly scheduled phone calls to adults aged 65+who could use additional social and emotional support. This service is especially beneficial for older adults experiencing isolation, providing consistent, compassionate connection to brighten their day and check in on their well-being.  

Responsibilities and Duties:  

Make regularly scheduled phone calls to Reassurance program clients from the comfort of your home. Reach out to an average of 3-4 clients per shift.  

Document: Log call details in our online system.  

Communicate: During the shift, maintain close communication with staff and other volunteers through the Slack platform to coordinate calls and receive support as needed.  

  

Requirements and Skills:  

Some availability Monday-Friday between the hours of 9am – 6pm. Full-day availability is not necessary; scheduling is flexible within this window.  

A private workspace free from distractions: Volunteers must have a quiet, private setting from which to make calls.   

A computer and private internet connection: Calls are made from a recorded line, so the ability to download and use the Zoom application onto a personal computer is necessary. Assistance setting up your computer is available if needed.  

Empathy & Active Listening: A warm, compassionate listening ear, free from judgment and advice.  

Reliability: Dependability for scheduled shifts and completing tasks as assigned.  

Good Communication Skills: Ability to connect with clients and teammates authentically, express needs and information clearly and promptly, and accept feedback/instructions readily.  

Confidentiality: Protection of the personal information of CONTACT Care Line’s clients.  

Complete a background check. 

Organization: CONTACT Care Line

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 37917

Allow Groups: No

Volunteer: Volunteer Support Specialists for TeenLine Text Messaging Service

TN TeenLine is looking for compassionate volunteers to support Tennessee adolescents via text. Volunteers respond to text messages from teens and young adults seeking support with emotional distress, relationship issues, mental health struggles, bullying, and more.

Ideal candidates are skilled in active listening, able to type clearly and quickly, and have some familiarity with mental health or emotional wellbeing. Volunteers must complete our free training program and commit to two 4 hour shift per month. Your empathy could make all the difference to local teens.

Organization: CONTACT Care Line

TN TeenLine is looking for compassionate volunteers to support Tennessee adolescents via text. Volunteers respond to text messages from teens and young adults seeking support with emotional distress, relationship issues, mental health struggles, bullying, and more.

Ideal candidates are skilled in active listening, able to type clearly and quickly, and have some familiarity with mental health or emotional wellbeing. Volunteers must complete our free training program and commit to two 4 hour shift per month. Your empathy could make all the difference to local teens.

Organization: CONTACT Care Line

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 37917

Allow Groups: No

Volunteer: Suicide Loss Support Volunteer – LOSS Team

CONTACT Care Line is seeking compassionate and dedicated volunteers to join our newly established Local Outreach to Suicide Survivors (LOSS) Team.

About the LOSS Team: The LOSS Team provides support to individuals and families who have recently experienced the loss of a loved one to suicide. As a LOSS Team member, you will play a critical role in offering comfort, resources, and a listening ear to survivors, helping them navigate the difficult early moments of their grief journey.

Possible Tasks:

Respond as part of a team to recent suicide losses, in collaboration with local organizations, authorities, and/or first responders.Provide compassionate support to survivors, offering emotional care and connection.Share information about available resources for grief support and mental health services.Write and package cards to loss survivors around holidays, birthdays, etc.Asist with resource identification and vetting. Package resource care packages that are shipped to the newly bereaved.Serve as a bridge to ongoing support services for survivors in the community.

Training Provided: All volunteers will receive training on suicide prevention, crisis response, and providing support to survivors. No prior experience in crisis intervention is required – just a willingness to learn and serve others in their time of need.

Organization: CONTACT Care Line

CONTACT Care Line is seeking compassionate and dedicated volunteers to join our newly established Local Outreach to Suicide Survivors (LOSS) Team.

About the LOSS Team: The LOSS Team provides support to individuals and families who have recently experienced the loss of a loved one to suicide. As a LOSS Team member, you will play a critical role in offering comfort, resources, and a listening ear to survivors, helping them navigate the difficult early moments of their grief journey.

Possible Tasks:

Respond as part of a team to recent suicide losses, in collaboration with local organizations, authorities, and/or first responders.Provide compassionate support to survivors, offering emotional care and connection.Share information about available resources for grief support and mental health services.Write and package cards to loss survivors around holidays, birthdays, etc.Asist with resource identification and vetting. Package resource care packages that are shipped to the newly bereaved.Serve as a bridge to ongoing support services for survivors in the community.

Training Provided: All volunteers will receive training on suicide prevention, crisis response, and providing support to survivors. No prior experience in crisis intervention is required – just a willingness to learn and serve others in their time of need.

Organization: CONTACT Care Line

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 37917

Allow Groups: No