Our Mission
Suicide Prevention LIFELINE
CONTACT answers 988 Suicide and Crisis Lifeline calls, chats, and texts. We serve as the primary chat/text response for the state of Tennessee and the primary phone call response for for the greater Knoxville area. We also respond to 988 texts that can't be answered in their home state. We operate 24/7/365 to serve people in crisis.
MISSION STATEMENT
We provide free and compassionate emotional support to people in suicidal crisis or emotional distress through confidential telephone services.
VISION
Building a world where everyone has someone who really listens.
About Us
CONTACT Care Line is East Tennessee’s oldest crisis hotline, answering crisis and other calls for help 365 days a year since November 3, 1973. Founded to address the need for immediate access telephone crisis services, our goal is to provide round-the-clock access for people in need. Through services that emphasize confidential, non-judgmental, and compassionate listening, CONTACT’s staff and trained volunteers alleviate despair, isolation, distress, and suicidal feelings in callers from East Tennessee and beyond. There are no fees for our services and we largely depend on individual donors for funding. Since we are a 501c3 non-profit organization, your donations are tax-deductible.
What We Do
Contact Care Line provides…
- 988 Suicide & Crisis LIFELINE - Calls to 988 from the greater Knoxville area are handled by CONTACT. We are one of 6 centers across the state responding to these crisis calls. CONTACT is also the primary internet chat and text center for Tennessee. And, we are a national backup center, responding to calls from across the country.
- CONTACT Reassurance supports at-risk seniors who live alone or are homebound with little or no caregiver support. By making daily, prearranged reassurance calls to these seniors, we help them maintain their independence.
- Training for the community in active listening, suicide prevention, suicide risk assessment, and mental health awareness.
Why
Contact Care Line exists to minimize human suffering and increase social connection. We are not created to be alone; everyone has worth, and everyone needs someone to talk to.
How
Contact Care Line listens to people with empathy, with confidentiality, and without judgment.
Details
| (865) 312-7450 | |
| bruce@contactlistens.org | |
| Bruce Marshall | |
| Executive Director | |
| https://www.contactlistens.org |
