SCHAS Out Shopping (S.O.S.) Order Taker

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Description

In the wake of the COVID-19 pandemic, SCHAS has created the S.O.S Program to provide grocery delivery services to those who have compromised immune systems or are age 60 or older. 

Volunteers are needed to take phone orders for seniors in this program. 

What is involved?

  • To be an order taker, reliable phone and access to the Internet are required as all orders are placed online on our website.
  • Hours of operation are Monday-Friday 8am-4pm. Volunteers simply email us to let us know when they are available to take orders and again once finished for the day. We have a phone list at our reception desk to transfer calls.
  • SOS-ers can place orders Monday-Friday between the hours of 8am-4pm by going online to our website or calling our main administrative line at 865-523-2920.
  • Phone orders are transferred from the main office to those available to take Orders.  Order takers email our reception team when they are “logged” in to take orders and then when they “log” out for the day.  The orders are transferred to the Order taker so they will see SCHAS appear on their phone, so they know it’s an order call.
  • The order taker will then go onto our website to take the order and then submit.

 

All volunteers receive training prior to taking orders.

Click RESPOND for more information and/or to sign up.

Details

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